In this episode of ASharpe Outlook, I speak with ASharpe about improving standard operating procedures. As the owner of ASSIST Business Solutions, I explain how SOPs are not static documents but part of a continuous cycle of documentation, measurement, and refinement. We look at how this approach turns basic instructions into practical tools that strengthen consistency, improve efficiency, and support better day to day operations.
In the episode of "America in Black and White Presents Shannon Phoenix", I spoke with host Charles King. I shared an overview of my journey as an entrepreneur and my businesses, along with my philanthropic work, community engagement and collaborations, and the Frank Phoenix Foundation. The conversation also included Black history reflections such as Harriet Tubman, as well as personal family influences from my grandmother Dollie and my parents.
This episode was designed to highlight my work, my impact, and my connection to the community in a meaningful way.